New Directions Behavioral Health Insurance Coverage for Rehab and Detox

New Directions Behavioral Health covers substance use treatment across the nation. Learn how to use New Directions for detox or rehab here.
If you or a loved one are experiencing a medical emergency, call 9-1-1 immediately.

Check Your Insurance Benefits

With the form below you can quickly and privately check your insurance benefits to see if you're covered for addiction treatment services. We’ll be able to tell you if your policy is in-network at an American Addiction Centers location.
How to Read Your Insurance Provider Card
  • 1Insurance Provider Name
  • 2Policy Member's Full Name
  • 3Policy Membership/Subscriber ID
Verification of Benefits Form

Please fill out the form below to verify your insurance coverage.

* These fields are required

(555) 555-5555
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New Directions Behavioral Health

Provider Overview

New Directions Behavioral Health is a managed behavioral healthcare plan that offers various substance use treatment solutions, including case and network management, as well as employee assistance plans (EAPs), student assistance programs, life coaching, and more. They serve more than 15 million people nationwide and are accredited by the National Committee for Quality Assurance (NCQA) and URAC.1,2

Does New Directions Behavioral Health Cover Rehab and Detox?

Yes, New Directions covers some form of drug and alcohol treatment. Exactly how much they will cover depends on your plan and other factors, such as the level of care you need and the setting you choose. But under the Affordable Care Act (ACA) and the Mental Health Parity and Addiction Equity Act (MHPAEA), all insurance plans must cover substance use treatment at the same level as they cover other medical and surgical care.3,4

What Type of Treatment Does New Directions Behavioral Health Cover?

Depending on your plan, New Directions may cover some or all of the cost of the following:

How Can I Find Out What My New Directions Behavioral Health Plan Covers?

Before you begin any substance use treatment program, it’s a good idea to find out what New Directions will and won’t cover. You can do this a few ways:

  • Call customer service at the number on the back of your card.
  • Check directly with the treatment center you plan to attend.
  • Fill out the verification of benefits form at the top of the page or call us at .

We Are In-Network with New Directions Behavioral Health

American Addiction Centers’ (AAC) River Oaks Treatment Center near Tampa, Florida, is in-network with New Directions Behavioral Health. River Oaks offers a full spectrum of evidence-based treatment for drug and alcohol addiction, including medical detox, treatment for co-occurring disorders, group therapy, telehealth, and more.

Other Florida Rehab Centers that Are in Network with New Directions

Other treatment centers in Florida may also be in-network with New Directions Behavioral Health. For more options, visit our directory of Florida rehab and detox centers.


Other Insurance and Payment Options

AAC Locations

Learn more about our treatment facilties

American Addiction Centers (AAC) owns and operates facilities at various locations nationwide to provide you or your loved one addiction and mental health care.
View all locations