Although this facility may be good at what they do, I would highly recommend NOT using tthem. Aside from losing the patient belongings, the case mgr. would and could not effectively communicate. After a 5hr intake, I was told it would be 3-5 days for my family member. 9 days later I was told he was discharged, a 1 1/2 hr drive I was told to turn around, couldn’t even see him. Next day, I did not call, just showed up. While being told EVERYONE in authority was in a meeting, I demanded to see the complete charts while I was waiting. THEY DID NOT LIKE THAT... It wasn’t 5min before the program AND patient advocate directors with me saying how sorry they were.
Bottom line, in 20 min they found a transfer facility that wasn’t available the prior 5days. Had they not lied to me, I wouldn’t have a problem, but the POA should be informed every step of the way.
Look, anyone can feed a boatload of Valium to relieve alcohol withdrawal symptoms. Please do yourself a favor and don’t make it this place.
Be well 😊