ABOUT BANYAN TREATMENT CENTER - WILMINGTON
Banyan Treatment Centers is a fast-growing network of rehabs, with 10 locations around the United States, including a detox and residential facility in Boca Raton, Florida and an outpatient center in the suburbs of Chicago. The facility in the north Boston suburb of Wilmington offers outpatient care at a variety of intensities, plus aftercare, for individuals struggling with substance misuse and dual diagnosis.
Medical detox is not available on-site, but clients who require detox can be referred to other facilities within the Banyan network.
TREATMENT & ASSESSMENT
Upon intake, an initial assessment is used to determine the most appropriate course of treatment. Treatment at Banyan combines 12-step programming with evidence-based practices such as cognitive behavioral therapy (CBT), motivational interviewing (MI), and rational emotive behavioral therapy (REBT), plus some holistic therapies such as biosound therapy and music therapy.
Therapies are available in individual, group, and family settings. For clients who need medications to help them stay sober, the facility uses the opioid antagonist Vivitrol (which is used at 34.8 percent of Massachusetts-based rehabs).
The most intensive level of care at the center is its partial hospitalization program (PHP), which is offered at 9.1 percent of Massachusetts-based facilities. Consisting of at least 25 hours a week of programming, PHP includes vocational counseling, life skills coaching, and medical assessments, as well as treatment for addiction and identification and treatment of any co-occurring disorders.
An intensive outpatient program (IOP, offered at 19.7 percent of Massachusetts-based facilities) meets for at least nine hours a week, with programming available five days a week. Offered as either entry-level or step-down care, IOP clients focus in particular on relapse prevention and long-term recovery.
Clients on the standard outpatient track attend at least 90 minutes of treatment per week. And on graduation, all clients are invited to join the Banyan alumni network, which connects them to Banyan graduates around the country. For any client who relapses, Banyan also offers a stabilization program, which involves a 14-day immersion at the PHP level, followed by continued treatment at an appropriate level.
There is also dedicated programming at all intensities — PHP, IOP, and general outpatient — for professionals. These programs emphasize privacy, smooth transitions to and from treatment, and 24/7 support.
The treatment team at Banyan Treatment Center includes a social worker and an addiction counselor, and several members of the team are in recovery themselves. The nine individuals Rehabs.com has polled on the staff at the time of this writing praised the aptitude of staff.
Staff Experience and Training: 4.8/5
WHAT ALUMNI SAY
Of the seven alumni polled by Rehabs.com to date, one gave very negative feedback and six very positive. Unhappy client B.T. complained of the run-down living facilities, administrative problems, and misleading billing practices. Of the remaining alumni, however, the four polled on the facility's performance in a variety of areas gave overwhelmingly positive feedback, indicating that the program was well-rounded with plenty of extracurriculars.
Family Participation: 4.8/5
Holistic Offerings: 4.8/5
Counseling Options: 4.3/5
In their written commentary, the reviewers repeatedly praised the center's staff, group therapy, and approach to treatment: "Solid and affective groups...incredible staff...loving and caring vibe," Jimmy wrote in a representative review.
Likelihood to Recommend: 5/5
The center also had overwhelmingly positive feedback on secondary sites at the time of this writing, with 4.9 out of five-star average ratings on both Google (where 86 people have reviewed the facility) and Facebook (where 91 people have rated the center, and the facility may manage).
The reviewers repeatedly thanked the center's helpful, caring staff, praised its welcoming atmosphere, and generally credited the facility with saving their lives. "Banyan saved my life. They are hands down the best program I have ever been to, and I owe my success to them. The staff is incredible. They truly understand and care for us," Stef wrote in a representative comment on Google.
WHAT FRIENDS & FAMILY SAY
The single loved one polled by Rehabs.com to date gave mostly positive feedback. "Easy to get to, staff are friendly, knowledgeable," M.M. wrote, giving the facility four stars for its family participation and ability to treat co-occurring disorders, and indicating that they would recommend treatment at Banyan Massachusetts.
However, they also felt that the program needed better follow-up, writing: "Treatment should follow into the house at night / more structure / guidelines for chores , needs more consistency." And they gave the center mediocre three-star ratings for its holistic offerings and counseling options.
WHAT STAFF SAY
The four employees polled by Rehabs.com to date gave unanimously stellar feedback: In their comments, they repeatedly emphasized how friendly the environment is, and wrote that they felt this was a center where they were truly able to help people.
"Empathetic staff, many staff members have long term sobriety, warm environment... This treatment center is the first that I've worked at where I understood fully (through action) how much making people feel human and worthy impact recovery and long term sobriety," H.T.L. wrote in a representative comment. The strength of the center's 12-step program also received repeated praise.
Likelihood to Recommend: 4.8/5
Family Participation: 4.8/5
Counseling Options: 4.5/5
According to Banyan Treatment Center’s website, the organization accepts insurance from more than 60 carriers, including Aetna, Blue Cross Blue Shield, Cigna, Humana, MultiPlan, and ValueOptions. The center's affordability received excellent ratings from the nine reviewers polled by Rehabs.com to date on the center's cost.