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American Addiction Centers National Rehabs Directory

Community Assessment & Treatment Services

8411 Broadway Avenue, Cleveland, Ohio, 44105
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Patient Reviews

Overall Ratings
  • 3.4
    Avg. score from 18 reviews
  • 3.3
    Accommodations & Amenities
  • 3.5
    Treatment Effectiveness
  • 3.4
    Meals & Nutrition
Note
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Mk
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
If supposedly the health dept said cats is following cdc requirements during the corona virus epidemic, then why has none of the clients seen any health dept workers doing a walk through of the facility? And they also are not following guidelines of social distancing with clients. The food is being served without gloves, masks,or hair nets, to the clients. And when my husband was very very sick and asked to go to the hosp ,he was told he had no rights ,and was told NO. Also, the staff was cleaning all pods with the same mop bucket and rags ,going from one area to the next spreading germs. So how is that being up to the CDC guidelines? whenever the clients ask any questions about this disorder they are told that they have no rights .
JJ
    Unfortunately I can not say anything good about this facility. Forcing loved ones to be apart from one another. Not allowing them to visit causes havoc in a relationship. It dwindels their will to stick with the program. Counselors lying and leading one to believe something then ripping it from them giving hope no chance to survive. It's amazing that anyone could stick with it and stay sober. They do more damage then they help the create resentment which is a big leader to using. I can not stand not stick behind such a horrible place who treats as if they are better then the clients and that they are in control freaks who think this is punishment and not what it's meant to be treatment. If you have a choice do not use this program it will ruin your life and make things worse before it makes it better!
    KK
      I thought the community counseling was excellent..i learned about enabeling. It was very painful to learn that my love was not an antidote for addiction. It was beneficial to learn boundaries and behavior the addict has to manipulate you. I've nevered cried more. The knowledged turned me inside out..but it empowered me and gave me tools to help. I still do not understand how addiction can be a disease and a choice That is where i see there needs to be a spiritual dimension added for their soul to heal. Grateful that the Treatment Center Exists Many prayers go up . Thank you.
      KS
        This place is a joke...The staff is a joke and they dont know whats going on in there.
        Susan
          On my first and only visit I was treated poorly. The woman behind the desk acted as if she had better things to do. When I told her it was my first visit and I wasn\'t sure what to do. She said fill out the form over there. Then when I said I had a drop off for my son, she yelled at me and said didn\'t they explain anything to you. We don\'t take drop offs except for people who are out of town. I said well I am from out of town. Then she said well I\'ll get to it in a minute and thru the stuff on the floor. Then we went into the room were we waited for 20mins before any of our family came out. And had our 2 hours of AA meeting. People talking to each other being very disrespectful. The guy running it warned them. But never followed thru will anything. Continued throughout. Then another guy came in to babysit us after that. I high five my son and get told there will be no touching. After 1 visit that was enough for me. These people are supposed to be role models? Not at all what I thought I was going to see. Big disappointment Big!