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    First Step Services, LLC - Raleigh, Cary - Serving NC - Alcohol, Drug, Outpatient Treatment

    2.7
    (3 Reviews)
    211 E Six Forks Road Suite 117, Raleigh, North Carolina, 27609
    Call (919) 833-8899
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    Facility Photo

    About First Step Services, LLC - Raleigh, Cary - Serving NC - Alcohol, Drug, Outpatient Treatment

    The primary goal of First Step Services, LLC is to assist adolescent and adult clients to end all problems they have with use of alcohol and other drugs. No matter how small or large, we can assist in putting them behind you. First Step is a NC Department of Health and Human Services licensed substance abuse and mental health facility, serving persons who need assistance with a wide range of substance abuse and mental health needs. Our mission is one of quality care, education and research for each patient and their families and significant others. For the complete Statement, visit our website: http://www.firststepnc.com/mission-statement

    Facility Location

    Treatment Center Details

    Service Settings
    Treatment Approaches
    Payment Accepted
    Special Programs
    License/Certification
    Outpatient
    Intensive outpatient treatment
    Outpatient methadone/buprenorphine or naltrexone treatment
    Regular outpatient treatment
    Brief intervention
    Cognitive behavioral therapy
    Motivational interviewing
    Relapse prevention
    Substance use counseling approach
    Telemedicine/telehealth therapy
    Trauma-related counseling
    Private health insurance
    Cash or self-payment
    State-financed health insurance plan other than Medicaid
    Criminal justice (other than DUI/DWI)/Forensic clients
    State substance abuse agency
    State mental health department
    State department of health
    Commission on Accreditation of Rehabilitation Facilities
    Service Settings
    Outpatient
    Intensive outpatient treatment
    Outpatient methadone/buprenorphine or naltrexone treatment
    Regular outpatient treatment
    Treatment Approaches
    Brief intervention
    Cognitive behavioral therapy
    Motivational interviewing
    Relapse prevention
    Substance use counseling approach
    Telemedicine/telehealth therapy
    Trauma-related counseling
    Payment Accepted
    Private health insurance
    Cash or self-payment
    State-financed health insurance plan other than Medicaid
    Special Programs
    Criminal justice (other than DUI/DWI)/Forensic clients
    License/Certification
    State substance abuse agency
    State mental health department
    State department of health
    Commission on Accreditation of Rehabilitation Facilities
    Type Of Care
    Opioid Medications Used In Treatment
    External Opioid Medications Source
    Type Of Alcohol Use Disorder Treatment
    External Source Of Medications Used For Alcohol Use Disorder Treatment
    Type Of Opioid Treatment
    Pharmacotherapies
    Facility Operation
    Payment Assistance Available
    Assessment/Pre Treatment
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    Testing
    Transitional Services
    Other Services
    Education And Counseling Services
      • Show All
    Facility Smoking Policy
    Age Groups Accepted
    Gender Accepted
    Exclusive Services
    Facility Vaping Policy
    Ancillary Services
    Show More Treatment Center Details

    Patient Reviews

    Overall Rating
    2.7
    (3 reviews)
    5
    4
    3
    2
    1
    • Accommodations & Amenities
      3
    • Treatment Effectiveness
      2.7
    • Meals & Nutrition
      2.5
    Most Recent
    5.0
    BIll
    Accommodations & Amenities
    Treatment Effectiveness
    Meals & Nutrition
    I put off these groups for a long time because of time, transportation, money and general discomfort from the unknown. I came day 1 on VIP day, which was am impactful way to start. I was more comfortable than I expected to be. The group was useful and beneficial. The people were nice, open and often entertaining and insightful. I met a lot of nice people and I enjoyed the time here and having a place to talk about my situation when I didn\'t do much of that outside of group. It was a much better use of 6 hours a week than I expected. Angela and Katie are great counselors and I appreciate their kindness and warm approach to a generally crappy subject you are both AWESOME!
    1.0
    Dh
    Accommodations & Amenities
    Treatment Effectiveness
    Meals & Nutrition
    When first joining first steps NA meeting for our son the counsler was inexperienced and she couldn't answer some questions. It was apparent that she was trying to be more of their friend than counsler during sessions. During a session I mentioned something about my sons addiction. Behind my back she laughed at me and said what I said was stupid to the group. I was only repeating what out family counsler had said. My son became more involved with drugs and felt this was just an open door to expose him to getting him more acquainted with others that gave him heavier drugs. In a time when we are in need for help and vulnerable, I felt they just wanted our money.
    Official Facility Response:
    I would like for the writer of this review contact me directly to resolve this situation. This doesn't sound like an experience at First Step Services, LLC. Thank you, Henry Tarkington
    5.0
    BWW
    Accommodations & Amenities
    Treatment Effectiveness
    Meals & Nutrition
    Strong, patient/client-centered program, highest ethical standards. CARF accredited. Multiple locations in Raleigh, Durham, Garner & Cary NC. If I wasn't an employee, I absolutely would choose First Step Services, LLC. My employment at the centers would prevent me becoming a patient. Absolutely would recommend this facility because it is CARF Accredited, Fully DHHS NC Licensed. We have had former patients return and become quite successful. The decision would be based on the comprehensive assessment and consultation with the Clinical Director or the Medical Director. Patient centered, exceptional clinical program, strong relationships with community & referral base. Downfalls would be having to compete with low cost DWI programs that aren't required to be DHHS licensed or achieve any level of Accreditation. Our high standards carry a high financial cost. We network with all the majors that operate in our areas; we check benefits and provide authorizations, billing, overview of using insurance for behavioral health.

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