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American Addiction Centers National Rehabs Directory

High Watch Recovery Center

62 Carter Road, Kent, Connecticut, 06757
Facility Photo

Patient Reviews

Overall Ratings
  • 4.3
    Avg. score from 88 reviews
  • 4.2
    Accommodations & Amenities
  • 4.3
    Treatment Effectiveness
  • 4.4
    Meals & Nutrition
Note
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JC
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Financially Unethical DO NOT GO THERE! Great step coaches but overpriced at $82,000. Yes, that’s what they billed. They overcharged my upfront payment. Minimal clinical treatment (1- 1 1/2 hours per week) so DO NOT go there if you are expecting treatment for dual diagnosis. Beware of aftercare- they lie about cost and do nothing to reimburse you for their misinformation. I was told that my insurance “covered all of the IOP”. When they finally refunded me for the overpayment on residential (charged me $3700, actual charge was $350!) they kept an additional $1000 for IOP co-pays!!! Ridiculous! They lied. I called for several months and they were “looking into it and would call me back”. Never called back- I had to call them z in the end they just said “sorry, nothing we can do” and kept my money. Liars and unethical- very unsober behavior!
JC
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Financially Unethical This is an overpriced step study. The step coaches are great, but not worth the $82,000 they billed my insurance company. NOT a dual diagnosis treatment center as you only get 1 to 1 1/2 hours with a licensed therapist weekly. Groups were generally run by recently graduated “guests”. The one that was supposed to be clinicians, was a different on every session due to…. “many reasons”, so no real progress there. And, they lie about the cost of IOPs and then later charge your credit card about $1000 and refuse to stand behind their word. Sooo unethical and disappointing.
Don R
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
This facility was amazing. Administration, staff and clients were extremely friendly and helpful. Highly recommend for addiction issues. Very clean and a beautiful setting to start your recovery.
Margaret
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
High Watch Recovery Center changed my life forever. The facility is beautiful. Looks like a college campus. The program was very rigorous and intense. Lots of support and clinical programming. Medical support was available 24/7. The aftercare planning began the first week of my stay and assisted me with developing supports/contacts in my hometown. I was able to participate in their IOP program that also helped me with transitioning back into life. The alumni services are tremendous and reinforces that HW will always be there to support your sobriety. Couldn’t have turned my life around without AA and HW. Thank you.
Jess
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
This place is amazing. In every way.