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Holly Hill Hospital

3019 Falstaff Road, Raleigh, North Carolina, 27610
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Patient Reviews

Overall Ratings
  • 2.1
    Avg. score from 90 reviews
  • 2.1
    Accommodations & Amenities
  • 1.9
    Treatment Effectiveness
  • 2.3
    Meals & Nutrition
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  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Holly Hill Hospital discharged my brother back to his isolated home with no medications and with prescriptions that they knew he had no way to fill, as well as with outpatient appointments for which they knew he had no transportation. The ACT in-home support team they raved about never happened. He was at Holly Hill for at least one week before the hospital attempted contact with prior home health to find out which medications he needed. He wore the same clothing for three weeks while there. He was not advised, despite numerous contacts with the staff, that his home had been burglarized and that his vehicle was no longer available. Instead, Adrian in Discharge and her supervisor, Amber Wilson, Asst. Director of Clinical Services, allowed him to be discharged with no medications, no support, and no transportation. I discovered him home alone and in a fragile, isolated condition and environment when driving two hours to check on the security of the home. He became afraid and began rocking in a catatonic fashion when I called the hospital to ask them why they had allowed this. He was terrified that they may come back for him. This is negligent care.
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
I just got of holly hill today I didn't like it all tho it did help me, the staff there was rude and aggresive they didn't care what we said our triggers where, they seemed to ignore the help we needed. The food there was always served cold and it was very good either maybe once or twice it was actually good but all together very bad, the help materials there as in deodorant and shampoo and body wash was also bad for these reasons 1. The deodorant was very bad it was like you never even put anything on so very weak 2. The shampoo would make your scalp very itchy and make your hair fall out 3. The body wash broke your shin out as well and would leave rashes on some of the girls that was there And ik it's for your health to be put there and not a 5 star Hotel but it was not the best conditions being there. There also a lot of fights that go on there and a lot of drama that makes it very hard to focus on your treatment and the reason you are there. I should also mention that there was a lot of bugs in there crawling around the place like centipedes and big wolf spiders. The rooms that we stay in are kinda clean but bed bugs are a thing to sorry bout and idek why but the sheets and covers smelt like dog and the beds felt like rocks (VERY UNCOMFORTABLE) But I wouldn't recommend and I think the place is just to make money and that's it
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
I really didn\'t want to believe the ratings I read on the facility. I will give credit to everyone I spoke to concerning my son\'s health. They were very professional and appeared to be very concern. However, I didn\'t hear from Dr. Lopez at anytime during his 1 1/2 week stay. I was very disappointed to experience no change in his health. Unfortunately, the facility is designed to only stabilize a patient...Collect funds for the extended stay... provide medications...collect data and call it treatment. It\'s really sad to know that mental health concerns are at rock bottom. It\'s sad to know that everything is about the mighty dollar. smh
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Miss Lou Ann, the therapist for the PHP program, is the single most effective therapist that I’ve ever had. She was tremendous.
Nia L
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
I typically never do this, but as a truly invested parent in my child\'s recovery, I am going to post this as many times as I possibly can. Day 1 Intake: I ensured my child had a week\'s worth of clothing hand-delivered by 2 pm day of intake. They did not give him his belonging until the next morning. Day 3 my child was transported and reassigned to another ward without my content OR notification. I had to contact the staff after 24 hrs. had passed to ask why and was told, \"I don\'t know but that\'s not the policy.\" Day 4 my son was given a low dose of anti-anxiety medication without my notification OR consent and was never contacted or told about this. Day 5 my son was given a choice of either taking a shot or \"the needle\" or pill of Zyprexa because the nurse ordered it. I was told when called after the fact that they can administer medication once without contacting the parent beforehand even if they are a minor and on intake requested to be notified. NOTE: They didn\'t reach out once BEFORE moving or medicating my child who was brought in with a long history of abuse, substance use and abuse, and high levels of trauma. I reviewed all of the paperwork he and I signed and there is no statement saying they can do ANY of the above. I beg you even if you are seeking an involuntary stay DO NOT let them send your child here.