A good friend of mine was a patient recently here. At one point he needed to go to the quiet room. Other times he wasn't a threat to himself or others and he was still sent there! My friend is severely mentally ill. He wouldn't know how to file a complaint. The treatment of him was awful. I would never recommend this facility to anyone! As a former patient, I personally witnessed people being sent to the quiet room who weren't of harm to themselves or others.