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Lana
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
Make sure you know what they are charging you and keep close tabs on your signature release forms or they will fill in the dates for you. We had a credit on our account of $2,200 we were told would be refunded at the end of June. Now they state we aren\'t getting it because we didn\'t follow the 96 hour rule even though we did and it was confirmed by them we did. They have changed the paperwork. I wish we would have gotten a copy.
David
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
Absolutely the most unprofessional facility! My wife has been there 3 weeks and not one person has called to inform me of her well being, how she is doing, what her treatment will be, how long she will be there, is there help for families, for spouses, for children? I have called everyone that is listed and not one returned phone call. My wife is there and she doesn\'t even understand it. I have emails telling me that someone will contact me and still nothing! I have even been taking online classes on zoom because they told me that would give video time for the kids to see mom. The counselor told me last night on the video chat that I would get a call from her this morning. No call! More lies! Terrible terrible! Not at all for families! We are being treated as though we have the drug problem. Would not recommend! Canceling insurance. Wast of time and money. Has done nothing except upset me and my children. Very sad. Nursing staff has lied too. Very young staff and also very unprofessional. STAY AWAY IF YOU LOVE AND VALUE FAMILY!!!
Ihbm
Very unethical. Deceiving keep changing diagnoses. Had to walk out, counselors on power trips.
Megan
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
Everyone I met at Sante was friendly and kind. They made me feel right at home. I felt really good about handing over my dear friend in her time of need.
Amy
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
Treatment provided is quality and the therapists and staff truly care about the patients and their success.