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American Addiction Centers National Rehabs Directory

West Hills Hospital

1240 East 9th Street, Reno, Nevada, 89512
Facility Photo

Patient Reviews

Overall Ratings
  • 3.2
    Avg. score from 14 reviews
  • 3.3
    Accommodations & Amenities
  • 3.2
    Treatment Effectiveness
  • 3.3
    Meals & Nutrition
Note
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Anonymous
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
I believe it helped many people overcome their addiction. Small CD unit. Needed remodeled.
Anonymous
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
It was over-filled with patients and understaffed to handle them all. But the staff did the best they could with what they had. No access to substances was a plus I guess. Too many people, not enough staff. Did not always feel safe with people in other parts of facility screaming or having break downs. Even with counselors still felt very alone in my time there.
Marilyn
    I would like to commend your employee who answers the phones she was able to answer the phone on one ring! and. I was very impressed she was very informative Pleasant kind and sincere I think she should be known as a valued employee.
    Anonymous
    • Accommodations & Amenities
    • Treatment Effectiveness
    • Meals & Nutrition
    They deal with both mental illness and drug addiction. There's not too much to do. This place was really a last resort. If you have another option, you should probably go with that.
    GMT
    • Accommodations & Amenities
    • Treatment Effectiveness
    • Meals & Nutrition
    This place was horrible. I needed the help i got thanks to everyone at west hills hospital my biggest worry was the paients half of them where sick and never got treatment for care inside and out so think about SI OR GOING INTO THIS CENTER it was all i could think about it a big grem all day long I\'ll never go there again but thanks to all the staff ...